A NIACE Response to the public consultation on the future of the British
Broadcasting Corporation
Published: March 2004
Key Points
NIACE supports a
strong independent BBC, funded through the licence fee and having a
distinctive public service mission to serve the communications needs,
rights and interests of all citizens of the United Kingdom. We recognize
that this mission is discharged not only domestically but also, with
separate funding and emphasis, internationally.
A central part
of that mission should include universally accessible and wide-ranging
educational broadcasting for people of all ages, aimed to help viewers
and listeners acquire a progressive mastery or understanding of skills
and bodies of knowledge.
NIACE’s
principal concern is that the Charter review may result in a BBC which
retains a rhetorical commitment to lifelong learning but which, as a
result of other pressures, transfers educational efforts online, with a
consequential narrowing of reach, rather than retaining it on air and on
screen, keeping it accessible to mass audiences.
NIACE is also
concerned that the BBC should continue to play a full and active part in
educating people about the contribution they can make to a diverse,
inclusive and active democratic society.
The demographics
of age, gender and social class access to the BBC’s new digital services
are not encouraging. There is a polarization that shows how, for the
foreseeable future, people who are older and poorer have significantly
less access to new channels and online services. NIACE believes that the
interests of learners and potential learners are best served if the
Charter review results in a narrowing rather than widening of this
divide.
Introduction
The National Institute of Adult
Continuing Education (NIACE) works to encourage more and different adults to
engage in learning of all kinds. Its functions include research, development
and consultancy; advocacy to inform and influence public policy; information
services and dissemination; campaigning for, and celebrating the achievements
of, adult learners. Established as the British Institute of Adult Education in
1921, it is an independent non-governmental organisation, a registered charity
(No. 1002775) and company limited by guarantee (No. 2603322). Its corporate
and individual members come from all sectors concerned with adult learning:
colleges; local authorities; universities; voluntary and community
organisations; churches; broadcasters, employers and unions.
NIACE’s broad aim is to advance
the interests of adults as learners and as potential learners. Its strategic
plan commits the organisation to "support an increase in the total numbers of
adults engaged in formal and informal learning in England and Wales; and at
the same time to take positive action to improve opportunities and widen
access to learning opportunities for those communities underrepresented in
current provision".
From its earliest years NIACE has
recognised and valued the contribution that broadcasting makes to adult
education: As long ago BIAE and the BBC set up a joint Committee of Enquiry,
which produced a report New Ventures in Broadcasting (published by the
BBC). This led to the formation of the Central Council for Broadcast Adult
Education, as a forum for the co-operation of adult education organisations
with the BBC. In more recent years other milestones in the relationship
between the BBC and adult learning occurred with the national literacy
campaign (On The Move) in the 1970s and, most recently the link between
the national Adult Learners’ Week (established and co-ordinated by NIACE) and
BBC initiatives like Computers don’t Bite and Bitesize. NIACE is
a strong supporter of the BBC and its distinctive public service mission.
This response starts with NIACE’s
particular interest as an education-focussed organisation in the relationship
between the BBC and lifelong learning. It then makes a number of broader
points about the review which are informed by NIACE’s perspective as an NGO
concerned to contribute to a diverse, inclusive and active democratic society.
Educational programming as a cornerstone of public service broadcasting
Educational programming for adults is a crucial
component of public service broadcasting and has been ever since the founding
of the BBC. It is important to note that this is not just about programmes for
schools and colleges and those which have an explicitly didactic approach. It
is about both formal and informal learning.
`Educational programming’ has an underlying
specific educational purpose, often with a cumulative sequential agenda
and aiming at a specific target group. It can include major public education
campaigns such as basic skills, education for citizenship, family literacy,
home safety and health education. While the producers of educative programmes
see their educational purpose as very important, it is likely to be secondary
and incidental to their goals of information and entertainment. It is also
understood that with the addition of well-prepared support materials, in print
or on-line, the educative effects of much general output broadcasting can be
enhanced to the benefit of many potential learners.
There is, however, a real danger, that without
constant vigilance, such socially-purposive programming may be vulnerable to
being transferred off-screen and off-air and will therefore cease to be widely
available through analogue transmission until switchover.
There is no question that when ITV’s educational
broadcasting obligations were relaxed by legislation in 1990, pressure on
broadcasters to achieve ratings and market share resulted in dedicated
educational programming being marginalised within the schedules of the mass
channels, migrating to minority channels or night time and being pushed off
screen and onto web-sites. The BBC too reduced its on-screen educational
output when it was moving much of its educational activity on line. While some
of the new developments on-line are innovatory and imaginative, such as the
`learning journey’ model, they are not yet substitutes for universally
available on-screen broadcasting. Such new forms of delivery may well be
satisfactory for the needs of schools, professional groups and institutions
such as FE colleges or the Open University, or for adults who are already
kitted up, motivated and know what they want to learn, but they do not deliver
the power of broadcasting to capture the imagination and curiosity of the
community as a whole and to stimulate people who have not previously taken
part in any learning.
NIACE has been particularly concerned about apparent
reductions in on-screen educational analogue programming on BBC1 and BBC2 in
case the genre effectively vanishes before the transfer of obligations at the
time of digital switchover.
Television has to play an important role in
fostering an active and participative democracy. Most people learn about news
and current affairs from television and, in practice, the agenda of public
debate and political discussion is shaped by the media. But the key function
in securing informed citizenship requires particular and continual additional
attention in order to ensure that, as well as day-to-day news reporting, the
media offer a range of programmes for different audiences providing its
context and a chance to learn about issues, to help citizens understand the
world and to engage with it.
Educational programming is not just an issue for
broadcasters. The Government has consistently identified the need to stimulate
demand for education and training among adults as a key prerequisite of its
lifelong learning policy. That policy has no hope of success without the reach
of universally available broadcasting and the imaginative engagement of
broadcasters. The Charter review must not only protect but must also
re-prioritise one of the jewels in the BBC’s crown.
What distinguishes educational programmes for adults?
Reaching adults and encouraging them to learn
requires very different arrangements and strategies than those appropriate for
children and young people. The so-called digital curriculum being developed
for schools is not relevant for adults, neither is there any particular
programme format which is more or less suitable for educational programming.
Educational programming is led by its purpose, to encourage people to learn or
to find out more. It may or may not be expensive to make. It may cover the
same topics as a current affairs programme, but it is not driven by current
news values. It is often distinguished by its run-up and follow-up and
partnership arrangements and requires longer advance notice to enable external
partners to plan to make best use of it. The easy assumption that factual
programming is also likely to be automatically educational is a fallacy.
A more serious issue is the fact that educational
programming tends to be a ‘Cinderella’ genre. At the same time other editors
or programme-makers tend to be jealous of its protected slots and budgets and
when, as has often happened, education develops an area of programming which
becomes, as it were, ‘too’ successful, the tendency is for it to be taken out
of the education departments and be given over to ‘factual’ or ‘features’
departments. An early example of this some decades ago was gardening. The
current example is history. The distinction between ‘educative’ and
‘educational’ programming has shaped much of the recent debate to the
disadvantage of explicitly educational programmes some of which, as languages
and numeracy, require carefully planned sequential content. It is relatively
easy to wrap around documentary style or other factual programming to enhance
its educative value. It has been suggested that it may be easier in the future
to find a place for explicitly educational programmes in a multi-channel
environment, but there is little sign of this as yet. With the exception of
the proposed Teachers’ Channel, all previous attempts at setting up a
specialist education and training channel in this country, have unlike the US,
so far come to nothing. The programmes that are likely to suffer are the less
popular, but often more needed ones: for older people, for the disabled, in
areas like basic skills; and of course the more instructional and specific but
less glamorous series. There has not, for example, been a regular informative
series for older people for over a decade.
Access for all - the reach of programming
In considering how the Charter review might best
assess the contribution the BBC should make to lifelong learning, NIACE
believes that it is important to take account of the balance across all
platforms. NIACE would be concerned if the BBC were to discharge its
educational and broader social-purpose programming through only a small number
of niche platforms - some of which might be inaccessible to important groups
within the population - including, for example, older people and poorer people
who have the lowest rates of take-up of digital and on-line services. Some
important areas such as health education, basic skills, parenting, and
campaigns need to reach their target audiences through mainstream on-screen
and on-air broadcasting.
Even where niche digital services have been seen as
solutions, NIACE notes that the BBC has not always delivered upon its promises
in respect of education. It originally promised an educational channel on its
digital terrestrial multiplex. The project moved on to satellite as the
Learning Channel, was changed to the Knowledge Channel, showing mainly
documentaries, and finally touched ground as BBC4, but as an evening only
channel, described as a place to `think’, but not as a place to `learn’.
NIACE believes that the BBC’s educational
programming obligations should be channel and station specific. Each should be
charged with appropriate obligations, for example placing community or
citizenship education or even media literacy on the mass-audience BBC1 with
and distinctive foci for other platforms such as BBC3 and Radio1.
Whilst a new Charter will not go into any detail
about the delivery of particular kinds of programming, educational
broadcasting for adults illustrates the importance of the balance to be struck
between the potential of multi-channel services to attract and serve niche
audiences and the power of the mass channels to reach large sections of the
population, promote social cohesion, encourage common cultural and democratic
values and transmit high-profile public service messages (for example health
education awareness campaigns).
It is particularly important for the Charter review
to note the distribution of access to the BBC’s portfolio of services. For
example the differences between young adults and older people, far fewer of
whom live in multi-channel households and are therefore more dependent for
variety on analogue channels. They are also more housebound and less well
kitted up with newer technologies, such as the internet. Figure 1 (below)
shows the extent of what has been characterised as ‘the digital divide’.
Figure 1: BBC Charter demographics- access to the internet and multi-channel
TV
Internet access
No internet access
Multi-channel TV
No multi-channel TV
All respondents = 1949
51
49
55
45
Male
56
44
60
40
Female
47
53
50
50
Age:
17-19
70
30
68
32
20-24
55
45
57
43
25-34
65
35
65
35
35-44
68
32
66
34
45-54
60
40
57
43
55-64
42
58
49
51
65-74
23
77
40
60
75 & over
6
94
25
75
Social class:
AB
80
20
60
40
C1
65
35
57
43
C2
48
52
62
38
DE
25
75
46
54
Source: RSGB Omnibus survey, February 2004 Percentages are horizontal
Top-slicing
Whilst supporting the principle of the licence fee, NIACE does not,
however, support proposals floated around the time of the last Broadcasting
Act to top-slice thisin order to make a tranche of funding available
to be bid for by other public service broadcasters. It is difficult to see how
it could be made to work equitably, let alone be integrated in a coherent way
into programme plans and programme schedules. Who would do the selection?
Would it be of programmes or series? While it would be fun to cherry-pick, it
is unlikely to meet the criteria laid out in the Act. The assumption that such
programming is necessarily for low audiences or for ghetto scheduling is quite
wrong. It is likely to be of high quality, usually produces high appreciation
indices and high levels of long-term effects.
An overall perspective
NIACE believes that it is essential to maintain a
BBC of sufficient scale and scope, with the capacity to provide information,
education and entertainment, together with the means for citizens to interact
and participate, across a variety of platforms, and from local to national
levels. It shares much of the analysis of how this might be secured with its
fellow NGO Public Voice.
The BBC needs to be party to a new ‘social
contract’. In return for maintaining its scale, scope and funding base, it
will need a clear core mission, more explicitly ‘owned’ by the public,
involving a continued culture change towards serving citizens as active
‘users’ of information, coupled with extended parliamentary accountability,
and stricter conditions on its services. The BBC must continue to raise
standards across the market and, where possible, ‘make the market’ for
programming that provides high quality, independent information and education.
In order to do this, the Charter needs to be
radically rewritten as clear, comprehensible public documents setting explicit
public expectations of the BBC’s purposes and social role. It should clearly
state that the ‘principal purpose of the BBC is to serve the communications
needs, rights and interests of citizens’.
Shape and content of BBC services
23. Services providing clear and measurable ‘public
service added value’ should be made part of all the ‘core services’ of the BBC
(including BBC Online) that are recognised in the Agreement, and thereby
removed from continual review by the Secretary of State. Those services
providing no clear and measurable ‘public service added value’ should be
re-organised or removed. ‘Services’ in this sense may mean either whole
channels or specific areas of content such as individual websites within the
online presence. Where broadcast services are removed, their spectrum should
be reserved for continuing public service use, either by the BBC or by other
not-for-profit providers
24. The mass TV channels should ensure that they
maintain and, where necessary, improve their performance in providing the
public service defined in Section 264 of the Communications Act
25. The BBC World Service should remain on the same
organisational and funding basis. UK citizens’ access to its content should
increase towards universality.
Funding arrangements
26. The licence fee should be retained. Citizens
need a BBC of sufficient scale and scope to provide universal services; to
provide multimedia and cross-platform services; and to provide services at all
geographical levels, from local to national and international. Licence fee
funding is a proven mechanism to fund these services.
27. There is no justification for taking the public
money generated by the licence fee, and redistributing it to private
commercial providers seeking to maximise shareholder value. Furthermore, any
such mechanism would distort accountability. The licence fee provides a clear
linkage between ‘our money’ and ‘Our BBC’ which is essential to maintain the
BBC’s accountability to the public. The public has no way to hold private
commercial providers to account.
Governance and regulation
The governors, as a body holding the BBC in public
trust, need to be re-organised to ensure they include sufficient breadth and
depth of expertise in broadcasting, new media, publishing, and civil society
partnerships.
Appointment mechanisms must be reviewed to ensure
that the governing body appoints for expertise directly related to BBC
purposes.
‘Normal’ market regulators may not be appropriate
for a body held in public trust, to serve the needs of citizens. Governing and
regulating such a body requires the application of principles and values,
rather than a straight ‘reading off’ of regulatory requirements. The public
must be confident that ‘citizens interests’ will always be prioritised in the
regulation of such a body.
Any real or perceived conflicts of interest must be
avoided. This cannot be the case where a market regulator has commercial
‘stakeholders’ in the same market(s) - particularly where the regulator’s
operations are funded, through levies or fees, by those commercial
stakeholders.
Therefore any new proposals to remove regulatory
responsibility from the governors will need to explore new models which are
equally independent of government, the BBC and existing regulators; and which
maintain public accountability via parliament.
Conclusion
NIACE would be pleased to elaborate on any or all of the matters covered
in this response. Please contact, in the first instance, the Director, Alan
Tuckett.