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Path:  Advocacy > LSC's Quality Improvement Strategy

Raising Standards: the LSC's Quality Improvement Strategy

A NIACE Response to the LSC Occasional Discussion Paper
Published: December 2001

_____________________________________

The LSC's discussion paper is welcome. 

NIACE found several good proposals:

bulleta recognition that 'success rates' (a combination of achievement and retention) may give a realistic picture of the quality of provision, and the need for ensuring excellence in teaching and learning which will benefit adult learners (para 5);
bulletthat strategies should 'minimise the burdens on providers', which will help smaller providers (para 8);
bulletthe firm statement that there is "no single strategy" to deliver quality improvement and consistency;
bulleta commitment to consulting "others", as well as inspectorates, about how improvements in quality standards can be accurately tracked (para 16);
bulletthe intention to systematically collect the views of learners, which is welcome (paras 19 - 24);
bulletthe commitment to consult about collecting information on quality matters. NIACE would be pleased to offer the advice of our members and the Adult Learners' Forum;
bulletthe intention to work in partnership with agencies on self assessment; NIACE is currently involved in this process as mentioned in the draft LSC basic skills delivery plan, although this is not mentioned here (para 25);
bulletthe intention to recognise excellence which aims to "lever up excellence" rather than simply give a quality mark, and the intention to link with other "quality marks". NIACE looks forward to contributing to this process (para 26);
bulletthe commitment to work on robust measures of achievement on programmes that are not accredited (para 30);
bulletthe commitment to encouraging providers to investigate the impact of learning and to help record broader achievements; NIACE considers this a major development (para 31);
bulletthe Council's intention to work with providers with 'satisfactory' provision as well as poor provision, so that standards are improved overall.

 

NIACE is disappointed by

bulletthe lack of recognition given to local education authority adult education providers and to the voluntary and community sectors when it comes to building on best practice in collecting views from learners (paras 19 and 20);
bulletthe rather limited view of learners' roles. There is more to "putting learners at the heart of the system" than collecting their views on how satisfied they are. Many education providers make learners a key part of quality improvement processes by involving them in governance, learners' forums, self assessment and determining the curriculum. The Council's commitment is good to see but is a direct result of the remit given by the Secretary of State; it is not an option;
bulletthe views of learners are important for the LSC to monitor, but there is no mention in para 22 of using the process and the results to benefit what providers do. It would be helpful to share questions and methods with providers as well as the "LSC nationally and locally, and … other organisations". Providers need to benefit from the process, and this is explained in the next section (para 24), but included earlier would be helpful;
bulletthe lack of recognition of NIACE's work in providing support for self assessment in adult and community learning, some of which is funded by the LSC (QSP) (para25);
bulletthe lack of mention of unsatisfactory provision for adults in para 29. Because there are no area inspections for adult provision and because provision designed for adults may not fall neatly into "vocational areas" it might be more necessary to focus on areas of relative weakness in provision for adult learners (para 29);
bulletthe use of the word "calibrate" in identifying achievement on programmes that are not accredited. This fails to recognise that assessment of achievement on these programmes is best done using qualitative methods (para 30);
bulletthe 'college focussed' nature of the comments about NTOs. No mention is made of the thousands of teachers and workers not in colleges who provide learning opportunities for adults, which might be covered by the Paulo NTO or the new sector skills council. What is to be done about those teaching in sectors other than colleges? Qualified teacher status only applies to college teaching staff (para 32);
bulletthe lack of recognition that some providers will be partly funded by the LSC. There needs to be some awareness of what this would mean for reviewing their performance (para 34 and 35). Additionally, the "common criteria" will need to apply to all providers including very small voluntary organisations, neighbourhood groups and agencies whose main purpose may not be educational. This needs to be recognised in whatever criteria are devised (paras 34 -5);
bullet"the four monthly cycle of reviews". The concerns expressed by providers about bureaucratic overload has to be balanced by the need for quality improvement. However, it is important that LSC staff have the proper expertise: Contract compliance is not the same as quality improvement;
bulletthe insufficient mention of the Council's strategy to raise the professional competence of its own staff, particularly those without the necessary experience in the fields for which they have direct involvement (para 42).

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