Inspiring adults

Acknowledgements
Chapter 1	Opening doors
Chapter 2	What is literacy, language and numeracy?
Chapter 3	Learning in the MLA sector
Chapter 4	The MLA contribution to literacy, language and numeracy development
Chapter 5	Working with new users
Chapter 6	The importance of partnership
Chapter 7	Planning and delivering learning
Chapter 8	Skills for Life and the workforce
Chapter 9	Valuing volunteers
Chapter 10	Evaluating your work: How do you know that it’s making a difference?
Chapter 11	Sustaining the work
Chapter 12	Spreading the word
Further reading and surfing
Glossary

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Inspiring adults

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