1.1

The prices and other information displayed on this page and other pages relating to the online reservation of our conferences are an invitation to treat.  Whilst NIACE endeavours to ensure accuracy of description and pricing, there may be occasions where errors arise.  In addition to this, prices are subject to change without prior notice.  Should such situations occur NIACE will contact you with a full explanation and corrected details.  NIACE will allow you the opportunity to cancel your reservation or booking in such circumstances.  However, NIACE reserves the right to make changes to the published programme of a conference in the event of one or more of the advertised speakers being unable to attend.  In such case, you will have no claim against NIACE in respect of such changes and will not be entitled to cancel. 

1.2

All prices are payable in Pounds Sterling.  Online applications for reservations (such applications being referred to herein as “Reservations”) must be made on or before the closing date for the booking of the relevant conference as indicated in the relevant conference information (“the Closing Date”).   Only application forms with the payments section properly completed will be processed.

1.3

Upon receipt of your Reservation NIACE will e-mail an acknowledgement of receipt to you but this will not constitute an acceptance of your Reservation.  Your Reservation will not be a firm booking unless or until NIACE accepts your Reservation by e-mailing its confirmed acceptance to you. 

1.4

You may place your Reservation by completing the application form giving your details including payment details and clicking onto the ‘authorise’ button. 

You are expressing your intention to attend this event via an Online Conference Reservation process.  Places are allocated to delegates:
1) as soon as payment by credit card, cheque or postal order is received by NIACE.
or
2) as soon as an invoice is issued by NIACE following receipt of the delegate's purchase order.

If you do not wish to give your credit card details over the Internet, you can place your Reservation online and follow it up by sending us your cheque or postal order to reach NIACE before the Closing Date. Please ensure that you annotate the purchase order or the reverse of the cheque with the event title, date and unique reservation ID number. Those submitting Reservations from outside the UK must pay by credit card or international banker’s draft.  VAT is not payable on the prices quoted.  Please note that NIACE accepts payment by Visa, MasterCard, Switch and other major credit/debit cards. We, however, do not accept American Express. NIACE will only invoice organisations for orders of £35 and above.

The online reservation must be completed by the attendee. If your Reservation is accepted NIACE will confirm this within 10 working days of you placing your Reservation.

5.1

Once your Reservation has been accepted NIACE will commence making arrangements in respect to it and, therefore, incurring costs.  You cannot cancel, therefore, except as stated on this website.  Please refer to the Programme and application form for full details of cancellation terms. In any event, if you wish to cancel a booking on or after the Closing Date the full fee is payable.  Substitutions may be made by notifying NIACE 5 working days prior to the Conference date.

There is a limited number of places on each event and these will be allocated as described in paragraph 2.1 above.  You will be notified in writing within 10 days of submitting your Reservation if you are placed on a waiting list.  Please notify NIACE immediately if you do not wish to remain on a waiting list.

NIACE shall be entitled to cancel your Reservation or booking and/or any event where it needs to do so due to circumstances outside its control (including but not limited to the situation where sufficient numbers have not booked for the event).  It will have no liability for costs or expenses you may incur due to such cancellation but it will refund your Reservation payment to you or offer you an alternative NIACE event if one is available.  You can choose whether to accept the refund or attend the alternative event.

Please see NIACE’s privacy policy in respect to how NIACE will use the information you provide to it.

NIACE accepts no responsibility for the contents of any sites which may be linked to this website and it does not endorse such websites.

NIACE tries to ensure that the material and information comprised on this website is accurate and up to date but it will have no liability in respect of such material and information or for its use.

If your place has been confirmed on an event, NIACE aims to send out to you the pre-conference papers, map and directions to the venue a week before the event.

Contracts between you and NIACE are governed by and shall be construed in accordance with English law with English courts having jurisdiction subject to any contrary rights you may have if you are a consumer.

If you have any queries in respect of the reservation of conferences please look up the Frequently Asked Questions page. Conference, Seminars and Training Courses Office at NIACE can be contacted at: Renaissance House, 20 Princess Road West, Leicester, LE1 6TP.  Tel: 0116 204 2833; Fax: 0116 254 8368. email: niaceconfsonline@niace.org.uk

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