The EVA project was to engage non-traditional learners, particularly looking
at disadvantaged groups, into learning through volunteering. This was achieved
by taking learning into the community and voluntary groups and working with them
to: raise awareness of learning needs; provide advice and guidance; design
learning curricula to meet individual needs; deliver learning at a time and
place and in a way that best meets the needs of the learner and organisation;
develop staff in recognising learning and basic skills needs of volunteers and
to develop good practice in volunteering support.
Themes/subjects covered:
Capacity Building
Community Work
Basic Skills
Volunteering
Information Advice & Guidance (IAG)
Equal Ops
Target group(s):
Young people (16-25);
Older people (50+);
Black & Minority Ethnic (BME);
Offenders/ex-offenders
Mental health service users;
Drugs/alcohol abusers;
People with physical disabilities;
People with sensory difficulties;
People with learning difficulties
Unemployed/unwaged
Activities and processes the project has undertaken:
The original work plan discussed activities such as: confidence building,
communication skills, working in groups, literacy and numeracy. While many of
the volunteers, throughout the programme, worked on these areas, it was the tip
of the iceberg. The range of activities, which the EVA project put into place,
went from basic literacy and numeracy to NVQ level 3 in business administration,
and from working in a charity shop to setting up and running your own youth
action project. The EVA project moved volunteers on a lot further than was first
thought. This was due to looking at all volunteers as individuals and as the
project was volunteer led many more activities transpired.
Progress/achievements/interesting developments which have taken place:
The EVA project gave advice and guidance to 233 volunteers and identified
learning needs of 193
The project documented 84 individual learning plans of volunteers
The VSDW facilitated 12 volunteer organiser forums
Training was delivered to 40 staff around recruiting, supporting and
developing volunteers
72 volunteers enrolled onto learning activities
80 volunteers secured and maintained volunteer placements
40 volunteers achieved accreditation
7 volunteers secured full time employment
3 volunteers successfully launched their own projects to benefit the
community
The project successfully networked with over 200 organisations
Key things that helped make the project successful:
Offering one to one work with individual volunteers was and is a highly
effective method to build confidence and motivation and enable the volunteers
to move on and take those extra steps.
By networking with all the projects within the Volunteer Bureau. This
enabled the support and development worker to work in a very supportive
environment, which in turn had an extremely positive effect for all the
volunteers.
The youth let projects proved to be highly successful for the volunteers
due to the immense skills they gained whilst setting up their own projects.
The volunteer support and development worker set up effective systems and
procedures, which followed the path of the volunteer from start to finish.
They included an in-depth induction process, the building of the individual
learning plan, ongoing reviews and assessments, health and safety checks on
mainstream volunteering placements and a comprehensive exit strategy. These
systems were continually reviewed, assessed and monitored for their
effectiveness.
The volunteer support and development worker arranged training in
conjunction with Exeter CVS training department who organised and delivered
tailor made courses for the volunteers. This engaged many of the volunteers as
they felt that the Bureau is a safe, non-threatening environment. The safe
environment is a key to engaging non-traditional learners.
The VSDW set up a social group and was considered a holistic approach to
extra volunteering. Due to the informal settings the VSDW was able to build up
a more open and trusted relationship with the volunteers.
A Special Needs Support Group was established to support various projects
working in the voluntary sector. The organisations involved all work with
volunteers with differing support needs and through these meetings we were
able to share best practice and implement new strategies to offer more
guidance to both volunteers and staff.
Any other comments:
The EVA project has been extremely successful because it did not impose any
kind of learning on the volunteers. EVA offered impartial and realistic advice
and guidance around volunteering opportunities, enabling the volunteer to be
firmly in the driving seat. Volunteers demonstrated motivation in the first
instance about their volunteering. This motivation was harnessed in order to
encourage people to 'want' to learn and start their thinking process regarding
their development.
If people are empowered to make informed choices and given time to think
about what it is they really want to do, they are likely to make sensible
decisions about their lives which will include their own learning and
development plans. The success of the EVA project has been hinged on a
person-centred approach. The chances of an individual achieving is increased
dramatically simply because they want to move forward, the journey is within
their control. This method of encouraging learning is in complete contrast of
the method used by Government initiatives such as New Deal. Volunteering is one
of the few activities people have total control over and it is vital that it
remains as such. The vibrancy of the voluntary sector can in many ways be
attributed to volunteers and the more we are inclusive the better the voluntary
sector will be.
Contact Details:
Website: www.exetercvs.org.uk
Address: Exeter Council for Voluntary Service, Wat Tyler House, King William
Street,
Exeter, Devon, EX4 6PD
Tel No: 01392 202055